Privacy Policy

Last updated: 22 August 2026.

This Privacy Policy explains how Cam Uptime Alerts ("we", "us"), operated by Erbacci LTD, collects and uses information. Contact: info@erbacciltd.com.

1. What the app does

Cam Uptime Alerts notifies you when a linked Ring camera or doorbell goes offline and when it comes back online, and shows basic uptime history. It is a connectivity-awareness convenience — not a security or life-safety guarantee.

2. Metadata only — no video

The app is metadata-only. We receive device connectivity events (online/offline), device identifiers and names, and event timestamps from Ring. We do not access, request, store, or process any live video, recorded clips, image snapshots, audio, or biometric data. We use no facial recognition and no AI/vision models.

3. Information we collect

From Ring (via account linking): your Ring account id and email, your devices' names/ids, and their online/offline status events.
From you: your offline-alert threshold, digest preference, and the time zone your alert emails are shown in.
From your device: push notification tokens (APNs/FCM), app/OS version, locale, time zone, and a per-install identifier — used to deliver alerts and to show times in your own zone. No advertising identifiers.
We generate: uptime transition records and diagnostic logs.

4. How we use and share information

We use the data solely to detect offline devices and notify you, and to run your account. We do not sell or share personal information for advertising. Processors: Amazon Web Services (hosting, push via SNS), Resend (email delivery), Apple/Google (push transport), and Ring (Amazon) (identity + connectivity webhooks). We disclose information only where required by valid legal process.

5. Retention

Data	Retention
Account & settings	Until you delete your account
Device list & live status	Until the device is removed or account deleted
Uptime transition history	~8 days (rolling)
Push tokens	Until unregistered or account deleted
Diagnostic logs	30 days

6. Your rights & deletion

Delete your account and all associated data any time from Settings → Delete account, or email info@erbacciltd.com. Removing the integration from your Ring app revokes our access immediately.

7. Security

TLS in transit, AWS-managed encryption at rest, HMAC verification on every Ring webhook, short-lived signed session tokens, and least-privilege IAM.

8. Children & international

Not directed to children under 13. Operated from the United States; by using it you consent to processing in the US.

9. Contact

Erbacci LTD · info@erbacciltd.com